Food, Drink & FMCG Fulfilment Specialists
We are a tech-enabled 3PL (third-party logistics) provider that fulfills both eCommerce (D2C) and business-to-business (B2B) orders.
FULFILMENT
Fodafilment offer brands eCommerce Fulfilment (D2C), Amazon Fulfilment, Subscription Fulfilment, B2B Fulfilment, International Fulfilment and some Chilled Fulfilment.
WAREHOUSING
Our warehouses are conveniently based in Welwyn Garden City offering easy access for clients and couriers. We are organically certified with a premises licence in each location.
LOGISTICS
We work with major couriers and pallet networks to ensure your shipments, from small domestic parcels through to bulk orders, use the best courier/carrier for the job.
Fodafilment – part of the Foda family
fóda Old English – food, nourishment; fuel
Fodafilment & FodaBox offers a complete supply-chain solution for food, drink and FMCG brands, retailers, food service / QSR, hospitality, leisure and corporate clients. Whether you’re a producer looking for straightforward fulfilment or a business looking for a more complex solution combining any of the following – warehousing, distribution, import/export, private-label, sourcing – the Foda family should be your first call. We service the brands of today and back the brands of tomorrow.
✅ 99.9% Accuracy Rate In Fulfilling Orders
✅ 99.5% Orders Shipped on time
✅ 1000s of Orders Shipped Weekly
✅ 100s of Happy Clients
✅ 24/7 Virtual Warehouse Access
✅ Central Warehouse Location
✅ Organically Certified
Speak to a food and drink fulfilment expert. Complete the form below to schedule a free, no-obligation consultation.
Reviews and Testimonials
“”I have been working with the Fodafilment team for the past year and I couldn’t be happier with their service. As a brand needing both consumer and business orders processed domestically and internationally, I was struggling to keep up with the demand and manage our previous logistics partners. Since partnering with Fodafilment I have been able to focus on growing my business and leave the rest to them. Their team is responsive, efficient, and always goes above and beyond to ensure my customers are happy.”
“Our company has been using Fodafilment for several years now and we are extremely satisfied with their services. With a large inventory and high volume of orders, we needed a partner that could handle our complex logistics needs. Fodafilment has exceeded our expectations with their state-of-the-art technology and experienced staff. We consider Fodafilment a valuable partner in our business success and highly recommend their services to any company looking for a reliable and professional fulfilment solution.”
Our onboarding process
Understanding your brand and requirement is paramount. We appreciate many business owners can feel trepidation when outsourcing their fulfilment for the first time, or are moving from another provider. Our team will hand-hold you through the entire process.
Step 1
Hit the orange Get a Quote button on our website to provide some details about your business, and your eCommerce fulfilment and/or B2B fulfilment needs.
Step 2
Our team will be in touch to help build a customised quote for your suite of fulfilment services needs. We have expert knowledge around fragile packaging, sensitive product storage, certifications, shelf-life and batch tracking.
Step 3
Agree and sign your fulfilment contract, then let our team help you onboard into our cloud-based system and arrange receipt of your goods.
Step 4
Once your products are ready in our warehouse we’ll help you with any training. Your eCommerce website and other channels/platforms will already be set up.
Step 5
Once you’re happy we can go live. Your assigned account manager will be alongside you the entire time.
Step 6
Ongoing training. Account management. We’ll also assess where your products might fit within our own sales channels.
Here’s why Fodafilment is the right choice for food, drink & FMCG brands:
We are specialists in the fulfilment of food, drink and FMCG products — we’ve been doing it for our own products for years.
Industry-leading accuracy rates with in-depth knowledge of specialist goods.
You’ll have virtual warehouse access 24/7 (because the software is cloud-based you can access it from anywhere at any time — even on your smartphone) and synchronisation with your inventory levels.
We’re Organically Certified and hold a Premises Licence. Food safety and continuous improvement form the backbone of Fodafilment.
When you choose Fodafilment you also benefit from additional exposure to both business and retail customers.
Our focus on technology combined with a barcode-driven solution means better accuracy with fewer errors — crucial because most food and drink cannot be restocked.
You likely have specific storage/handling needs, fragile packaging requirements, and products with a shelf-life, so why partner with a category-agnostic warehouse? Instead, your products need to be carefully handled by a well-trained team who understand the nuances of the food, drink and FMCG sector. Fodafilment is the sensible choice.
Eco-Friendly Services
Our eco-credentials include recyclable packaging, 100% renewable energy powered warehousing and our own electric vehicle deliveries. We continue to grow our fleet of electric vehicles for deliveries within the M25.
Custom Order Prep
Preparation of Special Orders, Amazon FBM, Amazon FBA, Ocado, Supermarkets, Timed Deliveries, Subscriptions, and orders requiring Best Before. We’re used to dealing with customised orders for retailers in the UK and Internationally requiring specific batch and best before details.
Labelling, Kitting & Repacking
You’ve probably experienced issues at manufacture level or needing to prepare your product to go into a niche retailer. Just book a work order with the Fodafilment team and we’ll do whatever needs to be done so your product can be shipped.
Strategic Location
Our warehousing is strategically located just outside London which makes us the perfect choice for fulfilment. We can deliver within the M25 on fast turnaround vehicles, even same day where necessary, with easy access to the rest of the UK.
A Focus on your success
Not only will we provide you with fulfilment software training free of charge, our friendly team will take the time to make you feel at home within our business and comfortable using the tools provided to successfully manage and scale your brand.
Added Sales Exposure
FodaBox is the home of independent food and drink with a large online retail presence and a key wholesale supplier, including the likes of Planet Organic. Our trade team will get in touch to offer you these additional sales opportunities as you onboard for Fodafilment.
Shopping Cart Integrations
We provide multiple eCommerce integrations (at no extra charge) with seamless connections for hands-off order fulfilment (most platforms out of the box integrations.)
Our courier partners:
We send your D2C and B2B orders as domestic and international shipments using the best courier for the job. These include DPD, Yodel, Royal Mail, APC & Palletways.
Frequently Asked Questions
Can you explain the difference between eCommerce fulfilment and B2B fulfilment?
eCommerce fulfillment refers to the process of receiving, packaging, and delivering orders to customers who purchase goods online through a retail platform such as Amazon or a company’s own website. B2B (business-to-business) fulfillment, on the other hand, refers to the process of fulfilling orders placed by other businesses or organisations, rather than individual consumers. This can include larger quantities of products, custom packaging, and shipping to multiple locations. In summary, ecommerce fulfillment deals with end customers, while B2B fulfillment deals with other businesses as customers.
What are the main challenges of fulfilment for food, drinks & FMCG brands?
There are several challenges that food, drink & FMCG brands may face when it comes to fulfillment:
Stability. Many food, drink & FMCG products need to be stored and handled with care to maintain their quality and safety. Fodafilment have been doing this for 10 years.
Shelf Life & Batch Tracking. Many food, drink & FMCG products have an expiration date, which means that they need to be delivered to customers quickly and efficiently with traceability. The Fodafilment software is capable of handling this information.
Packaging, Kitting & Relabelling Requirements. Food, drink & FMCG products often have specific packaging, kitting and relabelling requirements that need to be met in order to comply with regulations, especially if you’re exporting. Fodafilment handle specific work orders to prepare your goods, wherever they are destined for.
Seasonal Demand. Some food, drink & FMCG products have high demand at certain times of the year which can put pressure on the supply chain. The Fodafilment team are extremely experienced in demand planning and handling increases in activity due to our extensive consumer and trade sales channels.
Inventory Management. Keeping accurate track of inventory and predicting demand for food, drink & FMCG products can be challenging due to the short shelf life and/or seasonality of the products. As your warehouse and fulfilment partner covering D2C & B2B, Fodafilment can be completely in tune with your needs.
Shipping Regulations. Shipping food, drink & FMCG products can be more complex due to regulations and restrictions on the transportation of perishable and/or sensitive goods. The Fodafilment team can advise you every step of the way as you break into new market segments.
What are the main stages of the fulfilment process?
The fulfillment process refers to the steps involved in receiving, processing, and delivering orders to customers. The main stages of the fulfillment process typically include:
Order Receipt. This is the initial stage where orders are received from your online platform and sales channels or via CSV upload.
Inventory Check. The order is matched against the inventory levels and if the products are in stock, they are reserved for the customer. If the products are not in stock, the order will be placed on backorder until the stock is available.
Picking & Packing. Once the order has been processed and the inventory has been verified, the products are picked within the warehouse and packaged for shipping. This includes preparing the products for transport, such as wrapping fragile items and ensuring that they are properly labelled.
Shipping & Delivery. After the order has been packaged, it is shipped to the customer using the appropriate shipping method. This includes generating the shipping label, tracking the package, and providing the customer with a tracking number.
Returns. This stage is when a customer wants to return a product or there may be a delivery issue. The process of receiving the product back, checking its condition, reshipping and/or restocking is handled.
Customer Service. Throughout the entire process, customer service is an essential aspect. Any queries, complaints or issues need to be well handled to ensure a positive customer experience.
How can direct API integrations between eCommerce platforms and services platforms help reduce the manual workload?
Direct API integrations between eCommerce platforms and service platforms can help reduce manual workload by automating certain tasks and facilitating the exchange of data between the two systems. Fodafilment uses cloud-based warehouse and order management software, which means the vast majority of your order flow can be automated.
For example, if an eCommerce platform is integrated with a shipping service’s API, the shipping information for orders placed on the eCommerce platform can automatically be sent to the shipping service for processing, rather than having to manually enter the information into the shipping service’s platform or uploading a CSV data file. Additionally, inventory levels on the eCommerce platform can be automatically updated based on data received from the service platform, which can help prevent overselling. Overall, API integrations can save time and reduce the potential for human error by automating these types of tasks.
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